Samsung’s Special Offer for Users
Samsung has announced a generous offer for its users in India in response to complaints about a green line appearing on the displays of its smartphones. Initially, the company provided a one-time free screen replacement for select models, including the Galaxy S21 Series and the Galaxy S21 FE. Now, Samsung has extended this initiative to include its top-tier model, allowing users to replace their phone screens at no cost.
Models Covered in This Offer
The Samsung Galaxy S22 Ultra is now included in this free screen replacement program. The news was shared by a tipster on social media, and Samsung Support has confirmed that free screen replacements are now available for the Galaxy S22 Ultra experiencing the green line issue. This offer is valid for smartphones whose warranties expire on or before December 31, 2024.
Eligibility Criteria
Under this free screen replacement policy, users will receive a new On-Cell Touch AMOLED assembly. The program also includes free battery and kit replacements. However, eligibility is limited to devices purchased within the last three years, meaning the purchase date must be after January 1, 2021. Phones bought prior to this date will not qualify for the program.
Extra Charges
Users can avail of this offer without incurring charges for the screen and kit replacements, although they will need to pay for label charges and repair costs. Those facing the green line issue on their eligible Samsung devices can get their screens replaced at no charge by booking an appointment at the nearest service center.
Previous Initiatives
This isn’t the first time Samsung has stepped up to assist its users with free replacements. Back in April, the company rolled out a similar program targeting Galaxy devices suffering from the green line problem, including models from the Galaxy S20 series, Galaxy Note 20 series, Galaxy S21 series, and Galaxy S22 series.
